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Introduction: The Value of Failure in Leadership
Failure is often viewed negatively, but in leadership, it can be one of the most powerful tools for growth and development. I aspire to be the district director for my Toastmasters district, but fears and self doubt surface when I think about serving in this role. However, I am not going to let those fears of failure stop me, and I am taking slow and deliberate steps that are leading me towards this future leadership role.
Successful leaders don’t just avoid failure—they learn from it and turn setbacks into growth opportunities for both themselves and their teams. By deciding to move forward with my goal to serve as district director, I am not letting fear of failure stop me. I am embracing the challenge and the learning opportunity that this role will provide.
Failure is an inevitable part of leadership, but how one reacts to it defines long-term success. I believe that failure is an OFL (pronounced “awful”) situation, or in other words, an Opportunity For Learning. This is an acronym and an idea that I gained from my friend Laverne, who was one of my area directors the first time I served as division director for my Toastmasters district.
In this article, I will explore how failure provides opportunities for learning, and why you should embrace failure in your leadership journey.
Why Failure is a Crucial Part of Leadership
Failure helps leaders build resilience by forcing them to confront challenges head-on and bounce back stronger. For example, I still remember the time I failed to create the Zoom breakout rooms for an online training event. I delegated the responsibility to someone else because I was afraid of making a mistake, and she didn’t set the correct options for the breakout rooms. This led to a situation where the online attendees could not enter the breakout rooms themselves, and the event volunteers had to manually assign each attendee to a breakout room. This led to organized chaos, but we eventually got everyone assigned to the correct breakout room.
Since then, I have learned from this mistake, and I now create the breakout rooms at online training events myself. I now know how to do so, and I work to ensure that the job gets done right. Also, I know to properly train people in the future if I ever delegate this responsibility in the future.
Failure also leads to innovation. Leaders who aren’t afraid to fail are more likely to take risks, experiment with new ideas, and foster innovation within their teams. For example, my local Toastmasters club now preassigns meeting roles. This leads to better organized meetings, and it gets members more involved in participating in club meetings. Proposing this change to the club was a risk and it was a change to how the club operated. It was an idea that was initially rejected by the club, but over time I was able to bring about this valuable change to how the club operates.
Failure also prompts leaders to reflect on their actions, decisions, and strategies, leading to self-awareness and personal growth. For example, every evening I reflect on my day in my journal, and I also do a weekly review every Sunday where I reflect on my successes and failures from the week. By reviewing my failures, and seeing them as mistakes I can learn from, I become a more effective leader.
Experiencing failure makes leaders more empathetic and understanding of their team’s challenges, creating a stronger connection with them. For example, when you see failure as a stepping stone on the journey to success and as opportunities for learning, you can help other people to do the same. You can empathise with other people when they make mistakes and you can coach them to see those mistakes as opportunities for learning.
Key Leadership Lessons from Failure
I would like to give you four key leadership lessons to take away from failure. Lesson 1 is that failure is not final, it’s a step toward success. I have learned that success is not a destination, it’s a journey.
For example, when I first started in Toastmasters, I thought when you completed your competent communication manual, you were done with that part of your Toastmasters journey. Completing the CC manual meant you were done with those speech projects.
I was wrong. Even after you do your very first speech as a Toastmaster (the Ice Breaker speech), there are still future opportunities to give Ice Breaker speeches or to redo speeches from your first speech manual or pathway. You will have new audiences in the future, which means new opportunities to introduce yourself. You can also learn and sharpen your skills by repeating speech projects you have done before.
Lesson 2 is to embrace accountability. Taking responsibility for failure is a critical leadership trait. For example, when I failed to ensure that the Zoom breakout rooms were created properly at my online training event, I did not blame my team member for making a mistake. Instead, I took responsibility and owned that mistake because I was ultimately responsible for the creation of the breakout rooms, and it was my choice to delegate that responsibility that led to the failure that occurred.
When failure (i.e. mistakes) happen, acknowledge your role in the outcome and encourage a culture of accountability within the team. Don’t blame other people or circumstances for the mistake, take ownership of the mistake and deal with it. This makes you a more effective leader.
Owning up to mistakes earns trust and respect from others. They will learn that you are human and are capable of making mistakes, and that you are willing to be held accountable for the mistakes you make.
Lesson 3 is to cultivate a growth mindset. Adopting a growth mindset helps leaders view failures as learning opportunities rather than setbacks. Because I have a growth mindset, I can look back at my delegation mistake and I can see what it taught me about how to delegate effectively. It taught me the importance of giving proper instructions when delegating a task. I have also learned through other leadership lessons to trust people and to not dictate how they perform their tasks, but to still give them enough guidelines and direction to ensure the task gets done properly.
A growth mindset can transform the way teams approach challenges and setbacks, creating an environment of continuous learning. It can mean that the team is willing to take risks and try new things, and that they learn from the mistakes that they make while innovating and adapting their approaches over time.
Lesson 4 is to foster a culture of resilience in your team. You can do this by modeling resilience after failure and encouraging your team to persevere despite setbacks. When your team members see you bounce back from failure and they see how you have learned from your mistakes, they will be more likely to do so themselves. You can also use failure as an opportunity to share what you learned with your team.
Resilient teams are more adaptive and innovative, and they’re able to rebound quickly from challenges. They are more willing to take calculated risks and to try innovative new approaches to the way they do things. They will also understand the value of failing forward, which means actively trying new approaches, sometimes failing, and getting better over time.
Turning Setbacks into Growth Opportunities
A key aspect of embracing failure is turning setbacks into growth opportunities. One way to do this is to reflect and analyze. Break down the failure to understand what went wrong and why. What lessons can be extracted? Leaders should use these insights to improve decision-making and strategy.
One way to do this is to have a retrospective meeting with your team. Get together and discuss what went well, what went wrong, and what you can learn from the experience. You can even answer the following three questions in your retrospective meeting:
- What should we keep doing?
- What should be stop doing?
- What should we start doing?
Doing a retrospective analysis can lead to you adjusting your strategy. Use failure as a chance to reassess and pivot. Successful leaders adapt their approach based on what they’ve learned, which leads to better strategies and outcomes in the future.
Leaders also invest in personal and team growth. Leaders view failure as an opportunity to develop both their skills and their team’s capabilities. Implementing lessons from failure helps prevent the same mistakes from happening again.
Open dialogue is crucial when learning from failure. Create a culture where team members feel comfortable talking about failures without fear of blame or punishment. Leaders should encourage constructive conversations about how to improve. This will lead to an environment where team members come forward when they make a mistake and are open about their mistakes, instead of hiding their mistakes out fear of being reprimanded.
The Long-Term Benefits of Learning from Failure
There are many long-term benefits to learning from failure. Leaders who learn from failure make better, more informed decisions in the future. They can use what they learned from past mistakes to make better decisions that will avoid those mistakes in the future. For example, now when I delegate the creation of Zoom breakout rooms, I make sure that the person in charge of the breakout room creation knows which option to turn on to allow attendees to choose their own breakout room.
Another benefit is increased adaptability. Leaders who embrace failure become more flexible and open to new approaches, making them better equipped to handle changing circumstances. For example, back when I first chaired an area level speech contest, I was too afraid to run the contest myself on the day of the event, but since then I have had the courage to organize and run area, division, and even district level speech contests. I was even open to trying out a humorous opening to a speech contest as the sergeant at arms for a district level speech contest.
Embracing failure also leads to stronger team dynamics. When leaders model how to handle failure with grace and accountability, it strengthens trust and collaboration within the team. For example, when you make a mistake and you hold yourself accountable for that mistake, other team members will be more likely to do the same themselves.
Learning from failure also leads to greater innovation. Leaders who are not afraid of failure are more likely to encourage creativity and innovation, leading to breakthrough ideas and solutions. For example, even though I initially failed to implement the idea of preassigned meeting roles at my Toastmasters club, I tried other approaches that showed what it would be like to have preassigned meeting roles by asking members to volunteer for meeting roles, and this eventually led to the club reconsidering preassigned meeting roles. And now that we have embraced preassigned meeting roles, the club meetings are much better organized, and members are regularly given the opportunity to participate in meeting roles they may not have otherwise stepped up to do.
Conclusion: Embracing Failure as a Leadership Tool
Failure, though often uncomfortable, is one of the best teachers in leadership. I have personally learned by making mistakes, and this has made me a better leader. My mistake in delegating the Zoom breakout room creation let to me realizing I need to better equip and train my team members when assigning them responsibilities.
Remember, as a leader you need to reframe setbacks as valuable learning experiences that contribute to both personal growth and team success. Leaders who learn to embrace and learn from failure are the ones who create lasting impact and drive sustainable success. So get out there and start failing forward, and learn from both your mistakes and your successes.
